Sunday, April 25, 2010

Empathetic Listening

A new friend of mine complimented a favorite scriptwriter as "having an ear for natural dialogue."

"How would you develop one of those?" I asked him, over hanger steak at the Grand Rapids Brewing Company.

"Eavesdrop," he said. "Listen to people."

I remembered being in St. Louis a year ago. Taking a break from an academic conference, I sat alone in an eatery atop a hotel near the famous arch. Alone: just me and my film-making notebook. Now, I don't know where you come down on the issue of eavesdropping, but I figure if people don't want me to hear them, they won't speak intelligibly in my earshot.

The 50-year-old businessman at the next table clearly wanted me to hear him. He wanted lots of people to hear him. For surely, the more people who heard him, the more people he would impress. And the more impressive he was, the better an impression he might leave on his dining partner, a woman easily 15 years his junior. From all indications, it was their first date. And unless I very much miss my guess, it was their last one as well. For I don't suppose she spoke ten sentences in the hour it took the restaurant to revolve. Her date, on the other hand, filled every silence with tales of self-importance.

Midway through their lopsided conversation, the man launched into the story of a mysterious dust he discovered daily on his car during the year he worked at a government project facility. I switched my attention from Caesar salad to notebook. My pen stuttered across pages in a hurried cursive. Perhaps those notes will become a screenplay. If they do, the heartbeat of the scene will be one haunting line of dialogue: "That was the year I got divorced," the man said nonchalantly, "...or maybe it was the year I got cancer... I forget which."

Eavesdropping isn't for everyone. Some might be troubled by perceived ethical boundaries. But there is a character virtue to be developed by screenwriters: empathetic listening. A good ear for dialogue is developed by turning one's attention outward to others. Scriptwriters -- especially scriptwriters of faith -- should listen so desperately hard that they crawl into the words and stories and lives of people who are nothing at all like them. Then, they may tell those stories with a winsome authenticity that invites audiences across borders of race, class, nationality, gender, ability and... difference.

Tuesday, April 20, 2010

Try

Phone calls punctuated last night's dinner as students discovered the file server intranet had crashed the night before projects were due in two of my classes. I sensed an educational opportunity in the tide of panic and sent the following e-mail:

Yes, o my children. I have heard your lament, rising like incense. No matter how many chickens you sacrifice on the altar of technology, ye cannot revive the ethernet. Verily, I say, follow ye in the way of the parable:

Once there was a servant tasked to split logs for his master's hearth. But when the servant came to the woodpile, he found the axe handle broken in twain. "I cannot chop wood," he said aloud to any who would listen. Yet secretly, the servant was glad in his heart, for he dreaded wood chopping more than all the chores of the farm.

A second servant -- wise and much beloved of her master -- found the same broken axe and used it as a hatchet to size smaller twigs for the fireplace. When the master returned in the evening, no logs were split, yet there was still warmth for his home.

Just because you cannot do all... it does not follow that you cannot do any. Media production is problem solving. Go thou and do likewise.

It strikes me that honor students (easily spotted thanks to bumper stickers on the minivans of soccer moms everywhere) are ill-prepared for inevitable failure. They have little practice taking responsibility for incomplete tasks in ways that are honorable. They are not trained to ask forgiveness; they seldom offer drafts or other paper trails as proof of industry and process.

For goodness sake, attempt something.